Set the dates when your property’s availableThe first and most important step is to decide on a date when your property is available for the carpet cleaners to visit and do their job. It may be on a certain day of the week – such as Friday between 13:00 and 15:30 – or on several other days.
A responsible carpet cleaning company will be able to provide you with a service on a date that suits you best, not the other way around. Moreover, they shouldn’t charge you extra for settling on the date that you chose.
Decide if you will be at your property when the carpet cleaning is doneWe all have busy schedules which eat up most of our time; however, we consider it in your best interest for you to be at your property when the carpet cleaning is to be done. That way, you’ll be able to relay all your queries directly to the carpet technicians and to get any problems solved on-site.
Do let the carpet technicians know of any issues you might find with their workWhen cleaning your carpets, technicians should strive to give you the best service they can (ours definitely do), yet not everyone might be happy with the carpet cleaning results. That’s why it’s always best to make sure that you let the carpet technicians know if you are happy with their work and if you want them to re-clean.
A respectable carpet cleaning company will always guarantee for the quality of their service and for your complete satisfaction. On top of it, we offer a free re-clean if you’re not happy with our results.
Also remember thisIt’s always best to let the technicians and the booking team know if you have any issues with your booking or with the carpet cleaning results.
A responsible carpet cleaning company will always strive to resolve all the issues you may have.